Contact - webforms

Meter reading and consumption
Submit a meter reading
Request a meter reading
Standpipe: submit a meter reading
Request a waterscan
Moving home

Download transfer document
Submit completed transfer document

Change details on the letter of confirmation
 

Change customer details

Change name
Change / supplement contact details
Change invoicing adress
Submit error in delivery adress
Change number of residents
Submit name of trustee

Invoicing and payments

Submit / change account number
Bills received by email
Request security code for Doccle

Request duplicate
Submit incorrect billing details

Change intermediate bill
Receive interim bills with direct debit

Change rate category: domestic/ non-domestic

Request / stop / change direct debit
Submit mandate for direct debit
Change account number linked to an existing direct debit

Problems with payment

Discounts and allowances
Drinking water supply pipe

New drinking water supply pipe
Change supply pipe and/or water meter(s)
Remove supply pipe and/or water meter(s)

Submit additional documents for active dossier
Submit signed quotation

Apply for extension of the water distribution system

Water meter

Apply for removal of water meter

Apply for work on the water meter
Submit signed quotation
Request individual metering

Sewage connection and Individual Water Purification System (IWPS)

Request sewage connection
Remove sewage connection


Submit additional documents for active dossier
Submit signed quotation

Download request for IWPS
Submit completed IWPS application

Private water

Download notification form for private water supply
Submit completed notification form for private water supply

Download request for well water analysis
Submit completed application for well water analysis

Questions about bills for private water
Questions about sworn statement

Inspection
Temporary water supply

Request filling of reservoir
Standpipe: submit a meter reading
Request commercial supply pipe

Other request/question

FAQ Reference